Reputation – Client and Peer Feedback

Our team enjoys one of the strongest reputations of any criminal department in the North West of England. Founding Partner Rob Kellock was the only criminal defence specialist to be short-listed as overall “Solicitor of the Year” in the prestigious national Law Society Excellence awards in 2008 and there have been few shortlisted since. We have over 200 years of collective experience from genuine specialist criminal defence lawyers.

Are we any good?

In the last 12 months over 98% of our clients were” very satisfied”. Our client satisfaction questionnaires show that an amazing 100% of respondents would be certain to or likely to recommend us to someone else if they needed legal help or advice.

Don’t take our word for it, here are some of the comments made by the Legal Aid Agency following a recent Independent Peer Review of the practice in February 2017:

“There was evidence of good police station practice”

“There were full notes of disclosure from the police and instructions

taken from the clients.”

“Correct and properly reasoned advice was evident “

“Letters following initial court appearances confirmed not only the outcome and bail position, but also attached a copy of the papers, confirmed the nature of the charges faced, points that needed to be proved by the CPS to secure a conviction and either provided an appointment for the client to attend the supplier’s office or asked the client to make an appointment.”

“There was evidence of the Supplier considering the prosecution evidence and commenting on the points in issue”

“Full and detailed proofs of evidence for either trial or mitigation purposes were prepared and sent to the clients for approval”

“There was evidence of good client care“

“There was evidence of good use of tactics where the client was advised not to accept the Notice of Discontinuance and ask for the case to be revived. By doing this, the CPS were forced to offer no evidence and the case was dismissed. This then prevented the CPS from starting proceedings again once they had received further evidence which they anticipated would become available.”

“Good advocacy could be inferred from [a] case where the client was acquitted despite the evidence against him being that of 2 police officers who both gave evidence. Also on [another], the client was acquitted on a charge of being drunk in charge of a motor vehicle despite being arrested in the car with the engine running.”


And here is what our clients have to say about us:

Very satisfied

29/6/17 – “I was treated fairly.  You helped me and got me a very good result.  I want to use you all the time.  Thanks for everything you have done for me.  I appreciate it”

Very satisfied

15/5/17 – “I thank you for your excellent service and many thanks to Michael Leach for his excellent work and advice.”

Very satisfied

10/5/17 – “In my case I couldn’t find any room for improvement.  The treatment I got was 10 out of 10”

Very satisfied

3/4/17 – “Very pleased, Rob did a great job for me. Highly recommended, thank you.”

Very satisfied

27/3/17 – “Always the Best!! Always have Michael Leach”

Very satisfied

14/3/17 – “Yes I definitely would recommend you and I’m always biggin you’s up. The only thing I would say is that I’m gutted you don’t do prison law”

Very satisfied

7/3/17 – “Certain to recommend because I am naturally pleased with the outcome, Rob got me a fantastic result”

Very satisfied

20/02/17 – “You have covered everything in an efficient forthright, professional manner. Thank you”.

Very satisfied

13/02/17 – “Michael Leach has always been my solicitor”.

Very satisfied

16/11/16 – “Certain to recommend. Andrew did his best for me”

Very satisfied

26/10/16 – “You made it so easy for me. I was in a terrible state but Andrew was so kind and caring and put me at ease. I would like to thank Michael and Andrew for taking the time to be so patient, friendly and informing me at every step of the way. They are a credit to Kellocks Solicitors. A big thank you to Michael and Andrew”.

Very satisfied

14/10/16 – “Really pleased with service provided by Rob Kellock, a very professional service and great outcome, thanks. Rob”

Very satisfied

13/10/16 – “Thank you! I have known about your organisation for at least 20 years through a life long friend”.

Very satisfied

30/9/16 – “Very helpful and very professional”

Very satisfied

26/9/16 – “Was put in contact via legal aid and as duty solicitor in court. Very pleased with all aspects of service. Many thanks especially to Michael Leach for a professional and friendly service”

Very satisfied

26/8/2016 – “Brilliant!”

Very satisfied

26/8/16 – “I received an excellent service at Kellocks from the day I met Mr Leach. Thank you!”

Very satisfied

11/8/2016 – “Understanding, thorough in their work, easy to contact, hard working. Always kept us up to date.”

Very satisfied

1/8/2016 – “Thanks for being 100% for me”

Very satisfied

28/6/2016 – “Excellent service and staff. Keep up the good work!”

Very satisfied

16/6/2016 – “At a difficult time the information was clear & concise and provided some degree of reassurance. Thank you”

Very satisfied

16/6/2016 – “I would just like to thank you again for your support”

Very satisfied

26/5/2016 – “Prompt efficient representation, clear and concise language enabling me to understand the procedures. I would like to personally thank Mr Kellock for his support at a difficult time.”

Very satisfied

18/5/2016 – “Thank you for all your help”

Very satisfied

11/5/2016 – “I can’t see any reason to improve anything, I think the team is amazing and is easy to talk to. I was treated as a normal person not a criminal. I would just like to say thank you Mr M Leach for all your help”