Reputation – Client and Peer Feedback

Our team enjoys one of the strongest reputations of any criminal department in the North West of England. Founding Partner Rob Kellock was the only criminal defence specialist to be short-listed as overall “Solicitor of the Year” in the prestigious national Law Society Excellence awards in 2008 and there have been few shortlisted since. We have over 200 years of collective experience from genuine specialist criminal defence lawyers.

Are we any good?

In the last 12 months over 98% of our clients were” very satisfied”. Our client satisfaction questionnaires show that an amazing 100% of respondents would be certain to or likely to recommend us to someone else if they needed legal help or advice.

Don’t take our word for it, here are some of the comments made by the Legal Aid Agency following a recent Independent Peer Review of the practice in February 2017:

“There was evidence of good police station practice”

“There were full notes of disclosure from the police and instructions

taken from the clients.”

“Correct and properly reasoned advice was evident”

“Letters following initial court appearances confirmed not only the outcome and bail position, but also attached a copy of the papers, confirmed the nature of the charges faced, points that needed to be proved by the CPS to secure a conviction and either provided an appointment for the client to attend the supplier’s office or asked the client to make an appointment.”

“There was evidence of the Supplier considering the prosecution evidence and commenting on the points in issue”

“Full and detailed proofs of evidence for either trial or mitigation purposes were prepared and sent to the clients for approval”

“There was evidence of good client care“

“There was evidence of good use of tactics where the client was advised not to accept the Notice of Discontinuance and ask for the case to be revived. By doing this, the CPS were forced to offer no evidence and the case was dismissed. This then prevented the CPS from starting proceedings again once they had received further evidence which they anticipated would become available.”

“Good advocacy could be inferred from [a] case where the client was acquitted despite the evidence against him being that of 2 police officers who both gave evidence. Also on [another], the client was acquitted on a charge of being drunk in charge of a motor vehicle despite being arrested in the car with the engine running.”


And here is what our clients have to say about us:

Very satisfied

19/2/18 – “Mr Kellock represented me at last minute with no questions asked.  I am extremely happy with the end result.  Mainly pleased with Mr Robert Kellock’s input and help during this difficult time which is much appreciated.”

Very satisfied

14/2/18 – “Highly recommended, thanks for the great result Andrew”

Very satisfied

9/2/18 – “Would definitely recommend and I am an existing client.  Thank you.”

Very satisfied

21/1/18 – “My family and myself would like to thank Mr Kellock so much for his support and for all his help on my recent court appearance.  I couldn’t have got through it without you.  Once again, thank you so much and keep up the good work.”

Very satisfied

19/1/18 – “I wanted to express my gratitude for your efforts and dedication to my case.  I am grateful that you took all the stress and attempted to restore everything out of and for me.”

Very satisfied

11/1/18 – “You are a excellent at what u do.  Thank u so much for your help.  Thank you.”

Very satisfied

22/12/17 – “Friendly and down to earth staff.  I appreciate all that you do.”

Very satisfied

12/12/17 – “Excellent”

Very satisfied

8/12/17 – “you strived to get me the best outcome.  I’ve being using you a while.  Thank you.”

Very satisfied

17/11/17 – “I think you’re doing really well.”

Very satisfied

15/11/17 – “Used before”

Very satisfied

8/11/17 – “Would recommend to anyone.  Very supportive and understanding.  I found my solicitor easy to talk to and very helpful”

Very satisfied

2/11/17 – “I would like to say thanks to Rob and your firm for your representation of my case and all the help you have given me.”

Very satisfied

19/10/17 – “The service was very good and the initial advice was fantastic because the outcome was correct.  I can’t thank you enough.”

Very satisfied

20/9/17 – “Just used you for a long time.  Just keep doing wot you do best.  Thank you for wot you have done.  Thank you”

Very satisfied

14/9/17 – “Certain to recommend.  Because use was helpful and good with helping me explain my choose’s / information”

Very satisfied

08/9/17 – “I would recommend you just as Dominic Thompson recommended you to me.  I heard of your organisation through my Solicitor who I have used for over 10 years.  Dominic Thompson”

Very satisfied

15/8/17 – “Certain to recommend thanks for your professional help”

Very satisfied

10/8/17 – “Thank you Andrew Nottingham”

Very satisfied

7/8/17 – “I received a very good quality service from Kellocks so I would recommend to anyone to use Kellocks for legal advice.”

Very satisfied

1/8/17 – “Certain to recommend because I was happy with the leagle advise I received”

Very satisfied

24/7/17 – “In the short time Mr Kellock had to prepare, my case magician kept me oot of jail.  Thank very mutch Mr Kellock.  I owe you a pint.  Your summin up of my case was just how it happened an you put it across brilliant”

Very satisfied

6/7/17 – “Very good service but Mr Dickinson lost his 100% record”

Very satisfied

4/7/17″Certain to recommend due to quality of work and assistance”

Very satisfied

29/6/17 – “I was treated fairly.  You helped me and got me a very good result.  I want to use you all the time.  Thanks for everything you have done for me.  I appreciate it”

Very satisfied

27/6/17 – “Thank you for all your help, very satisfied with your services and I would recommend you to others”

Very satisfied

15/6/17 – “I heard about your organisation through a friend and was very easy to make initial contact.  I would recommend you because of the level of service and help and information I received.”

Very satisfied

6/6/17 – “Very helpful.  Made all charges drop.

Very satisfied

15/5/17 – “I thank you for your excellent service and many thanks to Michael Leach for his excellent work and advice.”

Very satisfied

10/5/17 – “In my case I couldn’t find any room for improvement.  The treatment I got was 10 out of 10”

Very satisfied

10/4/17 – “Rob Kellock could not do enough for me.  He knew I had been targeted by authorities and all neighbours involved.  He had notice continuation.  Not guilty in a stressful time.  Thank you Rob Kellock.”

Very satisfied

7/4/17 – “Certain to recommend.”

Very satisfied

3/4/17 – “Very pleased, Rob did a great job for me. Highly recommended, thank you.”

Very satisfied

28/3/17 – “Receptionist were polite and friendly.  I would 100% recommend Ivan Dickinson as Ivan seems to be very well educated on law.”

Very satisfied

27/3/17 – “Always the Best!! Always have Michael Leach”

Very satisfied

14/3/17 – “Yes I definitely would recommend you and I’m always biggin you’s up. The only thing I would say is that I’m gutted you don’t do prison law”

Very satisfied

7/3/17 – “Certain to recommend because I am naturally pleased with the outcome, Rob got me a fantastic result”

Very satisfied

20/02/17 – “You have covered everything in an efficient forthright, professional manner. Thank you”.

Very satisfied

13/02/17 – “Michael Leach has always been my solicitor”.

Very satisfied

16/11/16 – “Certain to recommend. Andrew did his best for me”

Very satisfied

26/10/16 – “You made it so easy for me. I was in a terrible state but Andrew was so kind and caring and put me at ease. I would like to thank Michael and Andrew for taking the time to be so patient, friendly and informing me at every step of the way. They are a credit to Kellocks Solicitors. A big thank you to Michael and Andrew”.

Very satisfied

14/10/16 – “Really pleased with service provided by Rob Kellock, a very professional service and great outcome, thanks. Rob”

Very satisfied

13/10/16 – “Thank you! I have known about your organisation for at least 20 years through a life long friend”.

Very satisfied

30/9/16 – “Very helpful and very professional”

Very satisfied

26/9/16 – “Was put in contact via legal aid and as duty solicitor in court. Very pleased with all aspects of service. Many thanks especially to Michael Leach for a professional and friendly service”

Very satisfied

26/8/2016 – “Brilliant!”

Very satisfied

26/8/16 – “I received an excellent service at Kellocks from the day I met Mr Leach. Thank you!”

Very satisfied

11/8/2016 – “Understanding, thorough in their work, easy to contact, hard working. Always kept us up to date.”

Very satisfied

1/8/2016 – “Thanks for being 100% for me”

Very satisfied

28/6/2016 – “Excellent service and staff. Keep up the good work!”

Very satisfied

16/6/2016 – “At a difficult time the information was clear & concise and provided some degree of reassurance. Thank you”

Very satisfied

16/6/2016 – “I would just like to thank you again for your support”

Very satisfied

26/5/2016 – “Prompt efficient representation, clear and concise language enabling me to understand the procedures. I would like to personally thank Mr Kellock for his support at a difficult time.”

Very satisfied

18/5/2016 – “Thank you for all your help”

Very satisfied

11/5/2016 – “I can’t see any reason to improve anything, I think the team is amazing and is easy to talk to. I was treated as a normal person not a criminal. I would just like to say thank you Mr M Leach for all your help”